FAQ

How do I order?

Please use the email enquiry form located on the home page.  Include detail regarding the style of cake you want, how many people you need to cater for and any other details you would like me to know about your cake request.  I will then provide you with a quote via email. 

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How do I change my order?

Minor changes (filling / frosting flavour or colours etc.) to your order can be made up to 2 weeks out from your event, however significant changes such as size, flower / topper design may incur additional charges as these items are often pre arranged and paid for by me weeks in advance.  If you are unsure it's best to contact me via phone or email.

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When can I pick up my cake?

Cake pickups are pre arranged depending on the day of your event.  This will be arranged with you at the time of confiming your booking. 

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Do you offer delivery?

Delivery is typically only available for wedding and tiered cakes, however if you have a delivery request please include that in your enquiry email and I will advise if it is possible.  Minimum delivery charge is $30. 

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How should I store my items?

Cupcakes and cookies can be stored at room temperature in the packaging you receive them in.  Cakes are recommended to be stored in the fridge until the time of your event.  For best eating have your cake at room temperature approximately 1- 2 hours before serving.  Do not leave your items in direct sunlight or near a heat source (like an oven, BBQ or dishwasher). 

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Do you offer cake tastings?

No, unfortunately at this time I do not offer tastings however watch this space!

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Do you arrange cake toppers / flowers?

Yes, I have a supplier in Melbourne that I order all my cake toppers from, they are reasonably priced and high quality.  If you require a cake topper the direct cost of this is added to your quote.  Please advise if you require a cake topper when making your cake enquiry.  I can arrange either artificial of fresh seasonal flowers for your cake.  Please advise if you require flowers when making your cake enquiry. 

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Do you offer allergy friendly cakes?

No, unfortunately at this time I do not offer allergy friendly cakes.  

How do I cut my cake?

The best tutorial I have seen for cutting cakes is by Katherine Sabbath, watch her 30 second Instagram video here: https://www.instagram.com/p/BVIm8L3BZEM/?hl=en

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How much cake do I need?

This is a tricky one sometimes!  A couple of points to consider first.. 

• do you want to keep a tier of your cake

• do you want some cake leftover

• budget / style of your cake

• height of tiers, i.e. standard 3 layer tier or 6 layer double barrel tier

• would you like party or wedding portions offered to your guests

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Wilton has a great guide located here: https://www.wilton.com/cake-serving-guide/cms-baking-serving-guide.html

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